
We are glad
you have chosen to visit our web site. Before proceeding, please
read these Terms and Conditions of use carefully. Each time
you access our site you agree to comply with the terms and conditions.
If you have any questions please click
here and send us a message.
If you are
already a customer of Georgia Trust Bank and want to enroll in
GTB Access Banking, simply complete the enrollment form,
print and either mail or bring it in to one of our Customer Service
Representatives. If you would like to become a Georgia Trust
Bank customer we look forward to meeting with you in person.
You may access
account information through GTB Access 24 hours a day, 7 days
a week, except for interruptions due to maintenance
or matters beyond the Bank’s control.
Upon becoming
an GTB Access customer, you will receive a temporary password,
which will allow you access to your account information.
Use of the password assigned to you will indicate to the
bank your acceptance of the terms and conditions governing your
account (s).
Upon entering the site you will be prompted to change your
password to a permanent one. If your password is lost or
stolen,
or if
you believe that someone has knowledge of your password,
you must notify
the bank immediately. Failure to notify the bank promptly
could result in loss of funds up to the limits allowed by applicable
law. You are responsible for maintaining the confidentiality
of your password. We also recommend that you change your
password
periodically.
If your statement
reflects a transfer (s) that you did not make, notify Georgia
Trust Bank immediately at 770-614-7644
or we may
require that you send us your dispute or question in writing
within ten (10) business days to: P.O. Box 604, Buford,
GA 30515. If you
do not notify us within 60 days after the first statement
has been mailed to you, you may not be able to recover
the money
lost.
- List
your name and account number
- Describe
the error or transfer that you are unsure about
- Tell us
the date and dollar amount of the suspected error
Some
of the terms set forth above are governed by the Electronic
Funds Transfer Act (“EFT Act”), which is
only applicable to consumers. Commercial Account holders
are not entitled to the rights provided under the EFT
Act.
Information
on our site regarding our products and services is not intended
to take
the place of the agreements governing
our
products and services or our disclosures
made in accordance with federal and state laws.
For specific
information
regarding your
account (s) please contact the Bank
or refer to your new account packet. Additionally this
website
is not
intended
to provide,
and you should not rely on it for,
legal,
accounting, financial or
tax advice.
Account information
displayed through GTB Access is current. Funds transferred
between
account(s)
initiated on your
computer using
GTB Access and received by the
Bank prior to 4:30 p.m. EST on a Business
Day will
be processed
and
completed
the same
evening.
Transfers conducted after 4:30
p.m. EST on a Business Day or on
a Non-Business Day will be processed
and completed the next Business
Day. Banking
business days
are Monday through
Friday
excluding
Saturdays, Sundays, and federal holidays.
High
Security Standards at Georgia Trust Bank are essential.
We go to great lengths to see that your transactions and personally
identifiable information are secure and protected. Ensuring you
have a secure/confidential Online Banking experience is our number
one priority. We require the use of a browser that provides an
encryption of 128-bit key before a connection can be made to
the
Online Banking system. After you reach us using a secure browser,
we take the necessary steps to make sure your information is
kept secure. If you have any questions about upgrading your
browser
software to the 128-bit encryption level, we welcome you to contact
us directly at 770-614-7644.
You are solely
responsible for the maintenance, installation and operation of
your computer and for the software used in
accessing
GTB Access. Georgia Trust Bank shall not be responsible for
any errors, deletions, or failures that occur as a result of
any
malfunction of your computer or software, nor will the Bank
be responsible
for any computer virus that affects your computer or software
while using Online Banking.
Electronic
Mail to the Bank may be delayed; therefore, if you need the Bank
to receive information
concerning your
account immediately
(i.e. to report a lost or stolen ATM/Debit card, report the
theft of your password or unauthorized use of your account),
please contact
us at 770-614-7644. When you do send us an email to ask a
question or make a comment, we will use your email address to
respond
to you within a reasonable period of time. Please keep
in mind that
email is not a secure environment like Online Banking, so
do not include sensitive information such as account numbers,
balances,
passwords, or social security numbers.
Additionally descriptions of, or references to, products, services
or publications within this website do not imply our endorsement
or approval of any such product, service, or publications.
We are not associated with or responsible for any of the external
liking websites that may be accessed through our site and use of
any such hyperlinks, or other sites will be at your own risk. The
content, accuracy, opinions expressed, products or services offered,
and other links of other websites are the sole responsibility of
their authors and owners, and are not investigated, verified, monitored,
authorized, or endorsed by the Bank.
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